A few months ago, I was working with a long-term care facility where I encountered a woman pushing a custodian cart. I asked the woman what she did there. Her exact words were... "I am just a custodian." Her words took my breath away. "Just a custodian," I thought. Ouch! I almost thought she was kidding.
Her next statement came immediately after the first -while looking off in the distance... "I would never have guessed at 18 that I would be just a custodian."
My reply was, "Do you realize what you really do here?" I don't think she did.
What does a custodian really do in a long-term care facility? And can it be a noble cause?